/SFMSHOP
SFMSHOP 2017-12-14T13:34:33+00:00
online ORDERING
Now available at shop.sfm.ca
A B2B eCommerce portal for
b-stock, used, demo and clearance & overstock products. Exclusively for SFM clients.

In this online platform, you may browse and place orders as well as review your order history. When you submit an order online, you will receive an order pending email while your ISR reviews your order before finalizing the transaction and sending you an order confirmation.

Product Categories

Benefits

  • Easy to use

  • Access to detailed product descriptions and photo

  • Open 24/7

  • Quick turnaround time

  • Access to your order history

How to Sign Up

  • Once you sign up, you will receive an activation email from sfmshop@sfm.ca. Please bookmark this address so it doesn’t end up in your spam filter
  • Follow the instructions in your email to gain access to the site

Already Have an Account?

FAQs

What’s the difference between b-stock, demo products and used products? 2017-09-01T12:56:10+00:00

B-Stock Products are new inventory items that do not meet our selling standards due to minor damage or defects that occurred during handling and transport. We have several categories of b-stock items, all of which are identified as one of the following: Cosmetic Packaging Defects, Physical Packaging Damage or Original Packaging Missing. In these three cases, the product is in perfect condition, but the packaging has been damaged. Occasionally, the actual product has some very minor damage and these defects are indicated as Minor Cosmetic Damage or Visible Cosmetic Damage. All b-stock products are fully covered by the manufacturers standard warranty.

Demo Products have been used by SFM sales reps or staff as demo units in tradeshows or trainings. Demo products have remained in our possession and have never been sold to a customer. Demo products are graded as to their condition and priced accordingly. All demo products are inspected and tested and are fully covered by the manufacturers standard warranty.

Used Products have been sold to and used by a customer before being returned to us. In many cases these are service loaners or long term evaluation or demo items. Used products are graded as to their condition and priced accordingly. All used products are inspected and tested and are fully covered by an SFM 90-day warranty. Demo & used products are categorized and graded as follows: No Defects, Minor Cosmetic Damage, Visible Cosmetic Damage or Physical Damage. Demo & used products packaging may also show signs of wear or damage.

Condition of products 2017-08-29T08:04:04+00:00

B-Stock Products are categorised and graded as follows: Cosmetic Packaging Defects, Physical Packaging Damage or Original Packaging Missing. In these three cases, the product is new and in perfect condition, but the packaging has been damaged. Occasionally, the actual product has some very minor damage and these defects are indicated as Minor Cosmetic Damage or Visible Cosmetic Damage.

Demo & Used Products are categorised and graded as follows: No Defects, Minor Cosmetic Damage, Visible Cosmetic Damage or Physical Damage. Demo & Used Products packaging may also show signs of wear or damage.

Pricing 2017-08-29T08:01:33+00:00

B-Stock Products are priced incorporating a discount that is in addition to any sales programs or promotions that may be in effect at time of purchase.

Demo & Used Products as well as Clearance & Overstock Products are net priced, so the price listed is the final price regardless of any sales programs or promotions that may be in effect at time of purchase.

All pricing and quantities will be confirmed prior to shipping and you can adjust your order during this window.

Support and feedback 2017-09-01T13:02:20+00:00

If you need a hand with SFMSHOP whether it’s help with your order, finding a product or just to povide your feedback, your Inside Sales Representative is just a phone call away to assist you with your shopping experience on SFMSHOP.

Phone: 514-780-2075
Toll free: 1-888-856-1919,

Please have your CSID number on hand or press 4 to reach an available representative.
Email: sfmshop@sfm.ca

Important to know
Please note that order quantities of b-stock & clearance products are limited to available units and we apologize in advance if we have sold out of your selection. The cart will automatically reduce ordered quantities to what was available at the start of the business day. Also, in the short term, a few products may have a zero price, which means we will have to confirm the price via the order confirmation, at which point you will be able to decide whether or not to proceed with your order.
X