Employment Opportunity

Title:Email Marketing Specialist
Reports to: Digital Content Manager
Department: Marketing

Employment Opportunity

Title:
Email Marketing Specialist

Reports to:
Digital Content Manager

Department:
Marketing

SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking to hire motivated individuals to join our team!

Why Choose SFM?

At SFM you’ll get to play a part in a stimulating industry that sits at the intersection of art, communication, and technology. You will be surrounded by a team of passionate people that instill everything they do with contagious vigor.  Come, contribute, learn and be part of an industry going (and growing) through transformative change where modernization and diversification are key to our success, so if you’re keen to learn, be heard & empowered, expand your skillset, and are ready to roll up your sleeves and have fun, reach out to us! SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking to hire motivated individuals to join our team!

What You’ll Have at SFM:

  • Progressive, flexible work arrangements with benefits such as:
    • A company-wide 4-day work week—a first in our industry
    • Hybrid work model
    • Flex-time arrangements
    • 30-day per year allowance to work from anywhere, globally
  • Car charging stations on premises.
  • Discounted employee pricing on products from the brands we distribute.
  • Extended health benefits.
  • A place at an organization that has perennially achieved status among Canada’s Best Managed Companies.

Job Statement

You will be reporting into the Digital Content Manager to implement and improve marketing automation tools and processes as it relates to email marketing and lead nurturing strategies to optimize marketing efforts for the organization. You’ll own the email marketing strategy and execution as well as associated tools and metrics. Your role will see you working cross-functionally with the Sales Operations team, Marketing Analytics Specialist, Content Writer, and the Graphic Designers to optimize email communications based on audience activity. Your expertise will help the Marketing team ensure that email communications are optimized, while acting as an advocate for sound legal compliance practices. You’ll play a key role in helping us develop clear, data-driven audience segmentation with the right messaging, at the right time.

Responsibilities

  • Work with Content Writer and Graphic Designers to create and execute all email campaigns.
  • Act as the subject matter expert and advocate on evolving privacy and compliance regulations (e.g., CASL)
  • Support manual and triggered campaigns for all stages of the customer lifecycle, including prospecting, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails
  • Vet email content for grammatical quality and consistency according to industry and in-house style guidelines before deployment.
  • Build effective target audiences from our database and segments for every message to drive engagement and revenue performance against KPI goals.
  • Manage and execute email marketing calendar and ensure alignment with business priorities, demand forecasts, and internal stakeholders.
  • Work with Marketing Analytics Specialist to implement findings such as web-behavior to drive messaging and content personalization.
  • Devise and execute A/B tests and interpret results to suggest improvements.
  • Provide regular campaign performance reports that highlight and contrast relevant KPIs.
  • Keep up to date on the latest cross-industry email marketing trends and email marketing strategies.

Qualifications

  • A communications degree, marketing degree, or equivalent experience.
  • 2-3 years of relevant work or industry experience.
  • Background in music, event production, entertainment industries an asset.
  • A demonstrable track record of managing multiple concurrent projects.
  • High proficiency with marketing automation and email tools (e.g., Hubspot, Mailchimp, Microsoft Dynamics 365 Marketing), Excel, PowerPoint, and project management software.
  • Self-starting, resourceful, and creative along with excellent analytical skills.
  • Excellent French and English language skills (both verbal & written).
  • Strong business writing skills.
  • Strong ability to communicate goals and objectives to internal stakeholders and external vendors.
  • Drive for consistency and attention to detail.
  • A team player.
  • A personable and professional attitude.

What we do

SFM is an award-winning* and industry-leading distributor and go-to-market service provider for the pro audio, musical instrument, live entertainment, and media production industries. This means we help ensure that inspiring brands like Shure, QSC, Pioneer DJ, Moog, and Casio are well represented in the Canadian market. Our company began over 40 years ago with a passion for the music industry and commitment to our staff and customers, and this continues today. We owe our success to an innovative and flexible approach, as well as the strong connections we build with the people we serve. SFM provides an equitable, inclusive, and growth-focused environment for our staff, and we are looking for highly motivated individuals to join our team!

If you have these qualities and would like to join our team, we’d love to hear from you! Just send your CV by e-mail. If this position isn’t for you, and you know of someone who would be interested, we invite you to forward this position to them.

*SFM has been awarded Canada’s Best Managed Companies, an internationally recognized and leading business management award by Deloitte for four consecutive years running.

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