At SFM, we are always striving to find ways to better serve you. When it comes to customer service, we are committed to having a real person available when you call us. The majority of calls from our customers are questions concerning inventory, pricing, products, orders and shipments. Many of these calls are being placed to our reception desk and too often end up in voice mail or dead-end transfers. In order to address your inquiries more efficiently, we provide our customers with a pin that redirects you directly to your Inside Sales Representative. If you would like to obtain your CSID number, please contact us.