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Why don’t you have your dealers’ names listed on your website?

SFM distributes a wide variety of products through our network of dealers. Some sell pro audio and/or lighting, some only service the installation and contracting markets, some are AV Rental specialists and others are retail music stores which primarily sell products used by people who create or perform music. By communicating directly with you when you need to find a source for our products, we can connect you with someone who is familiar with and stocks the products that you are interested in. To get connected to an SFM dealer in your area please contact us.

2018-04-19T13:16:03-05:00November 11, 2016|

Where can I find information on my account status?

SFM customers located in Canada can log into the SFM ALL Access portal to view their invoices, order status and pricing. If you don't have access to the portal or have lost your password, please contact allaccess@sfm.ca. SFM customers located in the United States can contact their customer service representative at 1-888-856-1919.  

2019-02-25T10:38:05-05:00November 11, 2016|

Help! I need to get my product serviced, where should I go?

If you're a current SFM customer, please visit our Return Authorization section or consult the Authorized Service Centers locators. If you're not an SFM customer and bought the product from one of our authorized dealers, please return the product back to the store if it's still under warranty.

2018-04-19T13:16:23-05:00November 11, 2016|
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