We’re here to help
We understand that our products are often used in mission-critical applications, and for critical time-sensitive events. Malfunctions aren’t an option. Downtime isn’t an option. Trust our qualified repair service to give you excellent turnaround times for repairs even down to the component level.
We have a dedicated in-house team of skilled, manufacturer-trained bench technicians and customer care representatives—backed by an extensive spare parts inventory, diagnostic and repair equipment, and ongoing training.
Repairs
If you purchased your products directly from SFM
For service and repairs of products purchased from SFM, you can either send them back to SFM, or to an authorized service centre near you.
Choose one of the following:
To send your products back to SFM → Fill out the Return authorization form.
To send your products back to an authorized center → See the Authorized service centre map.
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