Here at SFM, we understand that our products are often used in mission-critical applications and for specific, time-sensitive events, which means that downtime simply isn’t an option.
SFM.FIX is a dedicated in-house team of skilled, factory-trained bench technicians and customer service representatives, backed by significant investments in a large spare parts inventory, diagnostic and repair equipment, and ongoing training. Tasked with providing unbeatable turnaround times, their ability to troubleshoot problems and conduct repairs on tight deadlines–even down to the component level on a circuit board–makes SFM.FIX quite simply the best service and repair organization in the business.
If you have a product that needs service, please follow the instructions below. If you simply want to return a fully-functioning product, please visit the returns section.