Resellers wishing to return a product to SFM must first obtain a return authorization number from customer service. All returns are at the reseller's expense and must be shipped with the return authorization number indicated on the shipping label. Restocking fees apply, unless SFM shipped the product in error or it arrived damaged or defective.
Terms and conditions apply.
Shop with confidence
Description
Key Features
- Additional Years of Coverage: Tacks on an extra 36 months of service, establishing 5 full years of total hardware protection
- Full Kit Hardware Protection: Applies simultaneously to both MXA902 ceiling arrays, the core compute device, and the IntelliMix touch panel
- Predictable Support Budgeting: Eliminates sudden, out-of-pocket expenses by locking in maintenance and repair costs upfront
- Minimised Meeting Downtime: Rapid response and repair loops to preserve continuous business collaboration
- Authorized Parts and Labor: Covers all genuine manufacturer-related defect repairs through certified Shure support centers
Need some help? Call us on +1 800-363-8855 or email us.
We are a team of passionate experts, working closely with our loyal partners and valued clients to support them daily in the realization of their audiovisual projects.
We are available Monday - Friday, 8:30 am - 5:00 pm EST
We would love to hear from you. Please fill out our request form to leave us your feedback.



