You’re a member of the design team and you’re leading the monthly online meeting with one of your clients in the small boardroom of your department. You usually choose the bigger conference room, which has a bigger screen, but the smaller one was the only room available at that time. Despite its smaller size, that meeting space still has sufficient equipment to conduct a good meeting and has been efficient in the past. However, this time around, the supplier points out that your voice and video are cutting in and out during your presentation. This has never happened before, but you now notice that the speakerphone and wall display of your boardroom are showing signs of malfunction.
The result: the defective equipment made it much more difficult to communicate and made the meeting longer than initially intended. After the meeting, you reach out to your IT team for a solution. They investigate the room’s equipment and confirm that the equipment in the small boardroom is outdated and needs to be replaced.