A productivity training session, presented by a software company, is taking place in your training room. The training is on a new productivity software app, and the presenters will be demonstrating its functionality and features. The training room has a capacity of 30 attendees, and the presenters will use various multimedia resources such as PowerPoint presentations, videos, and live demonstrations. During the training session, some technical issues arise with the audio system and the video projector. The poor audio quality hinders several attendees from hearing the presenters clearly, while the video resolution was not clear, making it challenging to see the multimedia resources displayed on the screen. A member of the IT department is called to verify the AV system and determines that AV equipment needs some maintenance and servicing.
The result: the rest of the training session had to continue without video or audio sources, causing frustration for the presenters and the attendees.