Our Mission
As one of Canada’s most qualified AV Technical Application Groups (TAG), our mission is to ensure that you are knowledgeable about our brands and technologies, and also supported throughout all the stages of a project.
From initial product qualification and design assistance to commissioning, troubleshooting, and beyond, we consider it our job to assist you in exceeding your clients’ expectations.
- Create and track your support request
- Consult the technical knowledge base
Pre-Sale Services
Equipment qualification and alternate product recommendations
IT for AV consulting & network design assistance
Design-build project assistance
Acoustic simulation design (EASE) with loudspeakers distributed by SFM
Frequency coordination for wireless systems (Shure)
Technical specifications, documentation, and CAD drawings
Trainings and certifications
During & After Sale Services
Programming and configuration assistance with systems distributed by SFM (DSP, Ethernet switch, control systems and equipment)
System and equipment debugging assistance
Installation and commissioning assistance
Trainings
Additional resources
We’ve compiled a centralized list of all the online learning opportunities offered by our suppliers such as ADJ, Elation Professional, QSC, Shure and more.
The TAG Team
To work with us on your next project, please contact your
SFM Sales Representative.
For technical support issues,
visit tag.sfm.ca
SFM Sales Representative.
For technical support issues,
visit tag.sfm.ca
